Booking Instructions (existing clients)

NEW CLIENTS: Email me with a brief overview of your difficulties prior to booking your first appointment (admin@drvictoriaross.co.uk). Please indicate how plan to fund your appointments (e.g. self-funding or insurance-funded).

EXISTING CLIENTS: I recommend you book multiple appointments to secure your time slots. The clinic gets very busy so I recommend you book in advance and appointments can be changed/cancelled at a later date if needed. If you have not had an appointment within the last three months then please email first to ensure availability. 

CANCELLATION POLICY: There is a 48 hour cancellation policy at the clinic, therefore, if you are unable to attend this appointment for whatever reason, please contact us as soon as possible. Please note that you will be charged 100% of the fee for all non-attended appointments that are not cancelled, and those cancelled within 48 hours.

INTERNATIONAL BOOKINGS: Bookings automatically adjust to your local time zone. Check the email confirmation and if there is any confusion then please contact Victoria directly. The booking calendar defaults to Great British Pounds (GBP)  but I also accept Norwegian NOK. 

LOCATION: My clinic is currently operating online only. I am not offering in-person therapy appointments at this time.